Annoying Officemate Bug

on July 18th, 2010 | Filed under Optoblog

From the OfficeMate Knowledge Base:

[Q}Can I prevent insurance claim batches from being overwritten?

[A] No, you cannot prevent the claim batches from being overwritten.

If you have multiple users creating insurance claim batch files, or if you otherwise suspect that some batched claims are not being sent to your clearinghouse, send the .ge files in the EMC folder that correspond to the date(s) the batches were created. The .ge file names start with the creation date in the MMDDYY format…

I can’t believe how stupid this is. Even though I usually only want to submit batches once at the end of the day, I can’t tell you how many times I’ve needed to submit more often. Usually I need to catch up in the morning from the day before when I needed to go home pronto, so I get it done to make sure I catch the 2 PM deadline. Then I need to run it at the end of the day as well.

Here’s what I do. After creating a batch in Officemate, I immediately go to the EMC folder and rename the .cnx file to YYYY-MM-DD-Blahblah.cnx. Then if I have a moment, I upload it to Apex Edi’s website. If I don’t have a minute, I save it for later, and it’s no problem if I create another batch because the file has already been renamed.

After uploading to Apex Edi, I archive all the files in a folder I created in the EMC folder so that I know which files have already been submitted.

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